Privacy policy
What data do we collect?
When you place an order with Atelier Oliver, we collect your name, email address, shipping address and payment information. We also gather browsing data through cookies to help us improve your experience on our site.
How do we use your data?
Your data helps us process and deliver your order, keep you updated on its progress, and continually improve our website. We never sell your data to third parties — full stop.
How long do we keep your data?
To stay compliant with tax law, we hold on to your order data for 7 years. Marketing data sticks around until you choose to unsubscribe, and cookie data automatically expires after 12 months.
Third-party services
Atelier Oliver runs on Shopify, and we may share your data with payment processors, shipping partners and email marketing tools when it's needed to fulfil your order or stay in touch with you.
International data transfers
Some of the service providers we work with are based outside the European Economic Area. Whenever your data crosses borders, it's protected by standard contractual clauses or equivalent safeguards.
Children's data
Our store isn't intended for children under 16, and we don't knowingly collect data from anyone under that age.
Your GDPR rights
You have every right to request access to your personal data, have it corrected or deleted, or receive it in a portable format. You can also object to how we process it or withdraw your consent at any time. Just email us at support@atelieroliver.com to exercise any of these rights.
Cookies
Cookies help us give you a smoother browsing experience on our site. If you'd rather not have them, you can disable them in your browser settings or through the cookie banner on our website at any time.
Changes to this policy
This policy may be updated from time to time. Whenever we make changes, we'll post the revised version on this page along with the date of the update.
Contact
Got questions about this privacy policy? Reach out to us at support@atelieroliver.com.